Refund Policy
At MyDetector, we want you to be satisfied with our service. Our refund policy is designed to be clear and fair in accordance with our payment provider's standards.
- Refund Window
You are entitled to a full refund within 14 days of your initial purchase or any subsequent subscription renewal date. - No-Questions-Asked Policy
We do not require any specific qualifiers or exceptions to process your refund. As long as your request is made within the 14-day window, your refund will be granted without the need for a case-by-case review. - How to Request a Refund
To initiate a refund, please contact our support team at [email protected]. Please include your order number or the email address associated with your account. - Processing Time
Once your refund request is received, it will be processed immediately. The funds will be credited back to your original payment method within 5 to 10 business days, depending on your bank or card issuer. - Termination of Service
Upon the issuance of a refund, your access to MyDetector’s premium features will be terminated immediately.