Refund Policy

Refund Policy

At MyDetector, we want you to be satisfied with our service. Our refund policy is designed to be clear and fair in accordance with our payment provider's standards.

  1. Refund Window
    You are entitled to a full refund within 14 days of your initial purchase or any subsequent subscription renewal date.
  2. No-Questions-Asked Policy
    We do not require any specific qualifiers or exceptions to process your refund. As long as your request is made within the 14-day window, your refund will be granted without the need for a case-by-case review.
  3. How to Request a Refund
    To initiate a refund, please contact our support team at [email protected]. Please include your order number or the email address associated with your account.
  4. Processing Time
    Once your refund request is received, it will be processed immediately. The funds will be credited back to your original payment method within 5 to 10 business days, depending on your bank or card issuer.
  5. Termination of Service
    Upon the issuance of a refund, your access to MyDetector’s premium features will be terminated immediately.